Help
Delivery and payment
Every DEWÉ order is paid in cash when it is delivered. You never enter card details on this site.
How cash on delivery works
Place your order with your delivery address and an Egyptian mobile number. You don't need an account or an email address: you can check out as a guest. When the courier hands over your parcel, you pay the total shown on your order confirmation in cash.
Prices and stock are checked by our system at the moment you place the order, so the total on your confirmation is the amount due.
Delivery fees
There is currently no delivery fee. Some governorates may have their own fee, and we only deliver to the governorates listed at checkout. The fee for your governorate appears at checkout before you confirm.
Returns
Our returns policy will be published here before launch.
Contact us
Customer support contact details will be published here before launch.